Question 1

What is a counter affidavit and when do I need one?

Accepted Answer

A counter affidavit is a legal document used to respond to allegations made against you in a complaint affidavit. It's typically required during preliminary investigations by the prosecutor's office before criminal charges are formally filed in court.

Question 2

How does Kontra Kaso generate my counter affidavit?

Accepted Answer

Our AI-powered system analyzes the information you provide about your case and generates a professionally formatted counter affidavit following Philippine legal standards. The process takes about 10 minutes and includes proper legal formatting, structure, and language.

Question 3

Are the documents legally valid in Philippine courts?

Accepted Answer

Yes, our documents follow Philippine legal formatting standards and court requirements. However, we recommend having a qualified attorney review your counter affidavit before submission, as we provide document preparation services, not legal advice.

Question 4

What payment methods do you accept?

Accepted Answer

We accept GCash and major credit/debit cards through our secure Xendit payment gateway. All payments are processed securely and encrypted. The cost is ₱999 per counter affidavit.

Question 5

What formats will I receive my counter affidavit in?

Accepted Answer

You'll receive your counter affidavit in both PDF and Microsoft Word (.docx) formats. The PDF is ready for printing and court submission, while the Word document allows for any final edits you may need to make.

Question 6

Can I request changes to my counter affidavit?

Accepted Answer

Yes! You can request unlimited revisions within 24 hours of receiving your initial document at no additional cost. After 24 hours, revision requests may incur additional fees.

Question 7

How do you protect my sensitive case information?

Accepted Answer

We use enterprise-grade encryption and security measures. Your case information is automatically deleted within 30 days after document delivery. We never share your personal information with third parties and comply with Philippine data protection laws.

Question 8

How long does it take to receive my counter affidavit?

Accepted Answer

Most counter affidavits are generated within 10 minutes of completing your case information and payment. You'll receive an email notification when your documents are ready for download.

Question 9

What is your refund policy?

Accepted Answer

We do not offer refunds after your counter affidavit has been generated and delivered. However, we provide unlimited revisions within 24 hours to ensure you're completely satisfied with your document.

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