Privacy Policy

Introduction

Kontra Kaso (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our counter affidavit generation service.

Information We Collect

Personal Information

• Name and contact information (email address)
• Authentication data (when using Google OAuth)
• Payment information (processed securely through Xendit)

Case Information

• Case details you provide for counter affidavit generation
• Document preferences and formatting choices
• Generated documents (temporarily stored for processing)

Technical Information

• IP address and device information
• Browser type and version
• Usage analytics and performance metrics

How We Use Your Information

• Generate your counter affidavit documents
• Process payments securely through our payment partner
• Provide customer support and respond to inquiries
• Improve our service quality and user experience
• Comply with legal obligations
• Send important service updates (we do not send marketing emails)

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data transmission
• Secure cloud infrastructure with regular security audits
• Limited access to personal information on a need-to-know basis
• Regular deletion of case information after document delivery
• PCI DSS compliant payment processing through Xendit

Data Retention

We retain your information only as long as necessary:

• Case Information: Deleted within 30 days after document delivery
• Account Information: Retained while your account is active
• Payment Records: Retained for 7 years as required by Philippine law
• Usage Analytics: Anonymized and retained for service improvement

Third-Party Services

We use the following trusted third-party services:

• Google OAuth: For secure authentication
• Xendit: For secure payment processing
• Vercel: For hosting and analytics
• OpenRouter: For AI document generation (data is not stored)

Your Rights

Under Philippine data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Object to certain processing activities
• Data portability for your account information

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at kontrakaso.sup@gmail.com